Refund and Return Policy

Didn’t love what you ordered? Royal Treatment is happy to accept online returns within 30 days of your purchase date for a full refund, exchange for an item of equal value, or store credit. Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned in undamaged and clean condition. Perishable items such as pet treats are not eligible for a return or refund due to the nature of said perishable items.

To make a return, please email [email protected] with your order number. We’ll help you process your return and provide a free shipping label for your purchased item. Simply repackage your item and drop it off at the post office. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.

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